Shipping

Shipping main image

Ordering From Australia

  • TDG Scooters charges a $15 flat rate on orders shipped anywhere in Australia.
  • Orders are packed on the same day as you make them, and generally shipped out the next day.
  • Each order has a tracking code which will be sent to you via email once the tracking number has been created. If you are having difficulty tracking your order please contact us here.
  • Delivery typically takes between 1 and 10 business days. The timeframes shown in the table below can be used as a guide.
  • Please Note: Some products are made to order and/or dropshipped from another location. In these circumstances the products will be shipped separately to items found in our warehouse, and you may need to allow additional time for the product to be packed for delivery.
     
    Destination Delivery Estimate
    Melbourne 1-2 business days
    Sydney 1-2 business days
    Adelaide 1-2 business days
    Canberra 1-2 business days
    Brisbane 2-5 business days
    Gold Coast 2-5 business days
    Darwin 3-10 business days
    Perth 5-10 business days

 

Ordering From Overseas

  • TDG Scooters charges the following for international orders:
    • New Zealand - $20 for orders up to 4kg. Shipping charges for orders over 4kg are calculated based on weight.
    • Rest of World - $40 for orders up to 4kg. Shipping charges for orders over 4kg are calculated based on weight.
  • Orders are packed on the same day as you make them, and generally shipped out the next day.
  • Each order has a tracking code. You can track orders by navigating to My Account > My Orders. If you are having difficulty tracking your order please contact us here.
  • Delivery typically takes between 10 and 30 business days. Contact us if you need a more accurate timeframe and we will liaise with the post office.
  • Taxes and import fees or similar applicable in the destination country are not covered in the order total.
  • Please Note: Some products are made to order and/or dropshipped from another location. In these circumstances the products will be shipped separately to items found in our warehouse, and you may need to allow additional time for the product to be packed for delivery.